Privacy Policy

What information do we collect?

We collect information from you when you place an order or complete a form. When ordering or registering on our website as needed, you may be asked to enter your name, phone number, email address, or credit card information. However, you can visit our website anonymously.

What do we use your information for?

Any information we collect from you may be used to improve customer service, operational processes and to manage competition, advertising, surveys, or other features of the Website. We guarantee that your information will not be made public or private and will not be sold, traded, transferred, or given to any company for any reason without your consent other than the direct purpose of providing the requested goods or services.

How do we protect your information?

We create security measures to keep your personal information secure when you place an order or enter, transmit or access your personal information.

Do we use cookies?

Sure we use. Cookies are small files that a website or its service provider transfers by sending your computer via your browser (if you allow it), which allows the website or service provider to recognize your browser and capture and retrieve it. Remember specific information. We use cookies to help us remember and process items in your shopping cart to discover and save your favorites for future viewing and tracking of advertisements. If you prefer, you can choose to have your computer alert you each time a cookie is being sent, or you can choose to disable all cookies through your browser settings. Like most websites, if you disable cookies, some of our services may not work properly. However, you can still place an order by contacting customer service.

Do we send any information to outside parties?

Of course not. We do not sell, trade, or transfer to any third party your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as they agree to keep this information confidential. We may also disclose your information when we believe the release is appropriate to comply with the law, to enforce our website policies, or to protect our rights, property, or safety or that of others. However, personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third-Party Links Sometimes, at our discretion, we may include or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites. However, we strive to protect the integrity of our site and welcome any feedback on these sites. Therefore, we will not share your personal information with third parties without your consent. All users of our website can change their information at any time by logging into their accounts. Our website, products, and services are targeted at people 13 years of age or older.

Location Information:

  • We elevalute your current location via the data that contribute by your connected network and device GPS.
  • InstafoodKh is tracking the user location when our app is running in the background by sending the current latitude and longitude to our server. The certainty of tracing is depend on your device’s setting. We utilize our customers location information for the purpose of assigning order and allow our customers check their order status and location in order to make it convenient.
  • Depend on the location information we ensure that we contribute best user experience to our customers, we can assign the nearest driver to pick up food then deliver to customers. By doing this, it makes our customers feel comfortable and enjoyable during waiting time.
  • We guarantee that we won't trade your location information permanently in our server, therefore the data will automatically reset after the order is completed.

Changes to our Privacy Policy:

If we decide to change our privacy policy, we will post those changes on this page. This policy was implemented on October 25, 2021. Contacting us if there are any questions regarding this privacy policy. You can contact us with the following information:

INSTAFOODKH | Online Ordering and Delivery Service Phnom Penh, Cambodia

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